Our Policy
Customer Satisfaction
At Ewenique Specialist Products, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, please contact us within 14 days of receiving your items to initiate a return or exchange. We are committed to providing high-quality products and excellent service, and we appreciate your feedback to help us enhance our offerings.
Conditions for Returns
To be eligible for a refund, the returned item must be unused, in the same condition that you received it, and in its original packaging. Please include the receipt or proof of purchase with your return shipment. Ewenique Specialist Products reserves the right to refuse a return if these conditions are not met. We aim to process refunds quickly upon receiving the returned items.
How to Request a Return
To start the return process, please email our customer service at support@eweniquespecialistproducts.com, and we will provide detailed instructions on returning your items.